Privacy Policy

Your Data is Fully Protected at 16bd – Our Privacy Policy

We believe your personal data belongs to you. 16bd never shares it with anyone without your permission.

Last Updated: 1 January 2026

Introduction

Welcome to 16bd.ws. This Privacy Policy explains what information we collect from you while you use the 16bd platform, how that information is used, and the measures we take to protect your privacy.

The digital security of people in Bangladesh matters deeply to 16bd. That's why this policy is written in plain, straightforward language — no complex legal jargon. We want you to know exactly what happens with your information.

By using 16bd.ws, you agree to this Privacy Policy. If you have any concerns about any part of it, please reach out to us — we're always ready to answer your questions.

Key points at a glance: We collect only what's necessary, keep it secure, and never sell it. You remain in control of your own data.

What data we collect

16bd collects several types of information, each used for a specific purpose. A breakdown by category is provided below:

Personal Identification Information

  • Full Name and Date of Birth
  • National ID number or passport number (for KYC verification)
  • Current Address
  • Email address & mobile number

Financial Information

  • Deposit & Withdrawal History
  • Payment method details (bKash, Nagad, Rocket numbers, etc.)
  • Transaction Time & Amount

Gaming Activity Data

  • Betting history & results
  • Preferred Sports & Betting Types
  • Session Duration & Frequency
  • Record of bonus & promotion usage

Technical Information

  • IP Address & Device Information
  • Browser type & operating system
  • Login Time & Location Data
  • Cookies & Web Beacon Data

We never store your bank account PIN, mobile banking password, or full credit card number.

How We Collect Information

16bd collects information in several ways. We consider it our responsibility to be transparent about each of them:

Collection Methods What Information Is Available When it happens
Registration form Name, email, mobile, date of birth At Account Registration
KYC verification National ID, proof of address Before First Withdrawal
Payment processing Transaction details, payment methods On every deposit / withdrawal
Gaming Activity Bet history, session data While Using the Platform
Cookies & Tracking IP, Device, Browser Upon Accessing the Site
Support Contact Complaints, Chat Logs, Emails When Speaking with the Support Team

Purpose of Data Use

16bd uses your data only for legitimate and necessary purposes. Details are outlined below:

Service delivery & account management

Your information is used to keep your account active, process transactions, and distribute bonuses and rewards. This data is essential to ensuring every payment on 16bd is completed accurately.

Identity Verification & Security

16bd conducts KYC verification to prevent fraud, combat money laundering, and stop minors from accessing the platform. This is not only a legal obligation — it is essential for your protection.

Personalized Experience

Based on your preferred games and betting style, 16bd shows you relevant bonuses, promotions, and betting tips — saving you time and making your experience more enjoyable.

Customer service improvement

We keep records of your conversations with our support team so that future issues can be resolved faster and the same problems don't recur.

Legal Compliance

16bd is legally obligated to provide specific information to licensing authorities and law enforcement agencies when required.

For Marketing: We only send promotional messages when you have given your consent. You can unsubscribe from marketing emails or SMS at any time.

Data sharing policy

16bd never sells your personal information to third parties — that is our unwavering policy. However, limited information may be shared in specific circumstances:

Payment Processors

Financial information required to process transactions with bKash, Nagad, Rocket, or your bank is shared with those parties. Each of these third parties operates under its own privacy policy.

Regulatory & law enforcement authorities

By court order or legal requirement, certain information may be shared with government authorities. In such cases, 16bd provides only the minimum information necessary.

Technology Service Providers

Certain technology partners providing cloud storage, cybersecurity, or analytics services may have limited access to your data. All of them are contractually bound to meet our privacy standards.

What we never share: Your information is never sold or rented to advertisers, data brokers, or any other third party for commercial purposes.

Cookies & Tracking Technologies

When you visit 16bd.ws, certain cookies are automatically stored on your device. These cookies help the site function properly and enhance your experience.

Cookie Types

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional cookies: Remembers your language preference, betting history display settings, and more.
  • Analytics Cookies: To understand which pages are most visited and where issues arise.
  • Marketing cookies: To show you relevant ads — these can be turned off.

Cookie controls

You can block or delete cookies through your browser settings. Please note, however, that disabling certain essential cookies may affect the functionality of some site features.

Data Security

16bd follows the highest industry standards to keep your data secure. Key aspects of our security measures include:

  • 256-bit SSL Encryption: All your data is fully encrypted in transit.
  • Two-Factor Authentication (2FA): Two-step identity verification is applied at login.
  • Firewall Protection: Robust firewalls prevent unauthorized access.
  • Regular security audits: Third-party security experts regularly audit our systems.
  • Staff Training: All 16bd staff are trained in data privacy.
  • Data Minimization: Only the information that is truly necessary is collected — nothing more.

In the event of a cyberattack: In the event of a data breach, we will notify affected users within 72 hours and take all necessary action.

Data retention period

16bd does not retain any information longer than necessary. The retention periods for different types of data are outlined below:

Data type Retention period Reason
Account Information 5 Years After Account Closure Legal obligations
Transaction Records 7 Years In accordance with financial regulations
KYC Documents 5 Years Anti-Money Laundering Laws
Gaming Logs 3 Years Dispute Resolution
Support Chat 2 Years Service Improvement
Marketing data Upon withdrawal of consent Based on Your Preferences

Once the retention period expires, your data is permanently deleted or anonymized in a way that makes it impossible to identify you.

Your Rights

As a 16bd user, you have several rights over your personal data. To exercise these rights, contact us:

1

Right to Access

You may request to know what data we hold about you. We will provide full details within 30 days.

2

Right to Rectification

If any of your information is incorrect, you may request that it be updated.

3

Right to Erasure

Under certain circumstances, you may request that your data be deleted.

4

Right to Data Portability

You may request your data in a structured format that can be used elsewhere.

5

Right to Restrict Processing

In certain circumstances, you may object to the processing of your data.

6

Right to opt out of marketing

You can opt out of promotional communications at any time.

Children's Privacy

16bd is strictly for users aged 18 and above. We do not knowingly collect information from minors.

Age is verified at registration. If we discover that a minor is using our platform, their account will be immediately suspended and all associated data will be deleted.

If you are aware of a minor using 16bd, please contact us at: support@16bd.ws

Policy Updates

16bd may update this Privacy Policy from time to time, whether due to new legal requirements, adoption of new technologies, or changes to our services.

For any significant changes, we will:

  • We will send a message to your registered email address.
  • A notification will be displayed when you access the site.
  • The "Last Updated" date at the top of the page will be changed.

Continued use of the site after any changes will be taken as your acceptance of the updated policy.

Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

  • Email: privacy@16bd.ws
  • Support Email: support@16bd.ws
  • Live Chat: Available 24/7 Within the Site
  • Response time: Typically within 2 business days

When submitting a privacy-related request, please send it from your registered account email address so we can verify your identity promptly.

Our Commitment

Why your data is safe with 16bd Fully Secure

From technical safeguards to policy transparency — 16bd has you covered on every front.

256-Bit SSL Protection

Every transaction and login is protected with the highest level of SSL encryption — virtually impossible for hackers to break through.

Sale of data is prohibited

16bd never sells your personal information to third parties. This is our commitment — no exceptions.

Minimal Data Collection

We collect only what we genuinely need. Asking for unnecessary information goes against our principles — we won't burden you with it.

In Your Control

You have full rights to view, correct, or request deletion of your data. We respond promptly.

Fully in Bengali

Our privacy policy is written in plain, easy-to-understand language so every Bangladeshi user can follow it — no confusing legal jargon.

International standards

16bd protects your privacy in line with international data protection standards (GDPR-inspired).

Safe Betting

Join the 16bd family with confidence

Your data is secure, your privacy is respected. Register now and join Bangladesh's most trusted online betting platform.

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